As Formatio's grown — team chat and calendar sync both launched this month alone — keeping everyone confident about how to use each feature matters as much as building the features themselves. So we've launched a proper support portal.
What's in it
Searchable guides and FAQs, organised so managers see manager-relevant content, parents see parent-relevant content, and club admins see the full picture. No sifting through irrelevant articles to find the one answer you need.
Always current
As new features ship, the support portal ships alongside them — the same team chat and calendar sync features launched this month already have guides live, not "coming soon."
One click away, already signed in
Find it from the "Help & Support" link inside Formatio — no separate login, no searching for a URL, it just opens.
This month, in summary
Team chat, calendar sync, and now a proper support portal — three new things this month, all free improvements for every club already using Formatio, whichever tier you're on.
Find the new support portal via "Help & Support" inside the app, or explore what's changed this month at formatio.club.