Last updated 13 August 2026
These terms are between Formatio, 2 Heyleigh Farm Barn, Launcells, Bude EX23 9NN ("Formatio", "we", "us"), and the club that registers an account ("you", "your club"). By registering a club on Formatio, you agree to these terms.
Formatio is software for running a grassroots football club — player registration, fixtures and availability, pitch booking, lineups and team sheets, season stats, and (on paid plans) Direct Debit fee collection from parents.
Formatio offers a free tier and paid tiers billed monthly or annually through Stripe. Paid tiers include a free trial period; you won't be charged until it ends. You can upgrade, downgrade, or cancel at any time from your club's Billing page — cancelling stops future billing but doesn't refund the current billing period.
If your club uses Formatio's fee collection feature, parents set up a Direct Debit mandate through GoCardless, and payments are collected under that mandate. Collected funds are currently received into Formatio's own GoCardless account and paid to your club by us afterwards, rather than being paid to your club's bank account directly and automatically by GoCardless. We'll tell you plainly if or when that changes to a direct payout model.
Don't use Formatio for anything unlawful, to store data you don't have the right to hold, or to attempt to disrupt or gain unauthorised access to the service or other clubs' data.
How we handle personal data — including the fact that your club, not Formatio, is the data controller for your players' and parents' information — is set out in our Privacy Policy.
We aim to keep Formatio available and working as described, but we don't guarantee uninterrupted service, and we may change or add features over time. We'll tell you about any change that materially affects how your club uses the service.
Formatio is provided as-is. To the extent permitted by law, we aren't liable for indirect losses, and our liability for any claim is limited to the fees your club has paid us in the 12 months before the claim arose. Nothing here limits liability where the law doesn't allow it — for example, for fraud.
You can stop using Formatio and downgrade to the free tier or delete your club's account at any time. We may suspend or end an account that breaches these terms, or misuses the service, with notice where reasonably possible.
We'll update the date at the top of this page if these terms change, and let club admins know of any significant change.
These terms are governed by the law of England and Wales.
Questions about these terms: [email protected].